Maintenance Operations
Maintenance Operations are scheduled routine maintenances required usually to apply security patches or updates to the underlying server. Please keep reading to understand how to manage and respond to Maintenance Operations for your databases.
Maintenance email
When a new Maintenance Operation is scheduled for your specific database, you will receive an email. This email is intended to keep you informed and prepared for the upcoming maintenance. Here’s what information it includes:
- Description of the Maintenance Operation: A clear and detailed explanation of what the Maintenance Operation includes. This may include details such as the type of maintenance, the purpose of the operation, and any expected impacts on your database.
- Link to the Console view: A direct link to the Console view, where you can find more detailed information about the scheduled maintenance. There you’ll be able to view specifics such as the scheduled date and time, the database/s affected, and actions you might need to take.
- Link to our Documentation article: A link to this article, which provides details about the general maintenance process, the steps involved, and more detailed info on what actions you can take (for example how to opt-in).
By providing these details in the email, we want to ensure that you have all the information you need to understand the upcoming maintenance operation and make any necessary preparations.
Maintenance options
You’ll have two options for handling the upcoming maintenance operation.
Option 1: You can wait for automatic execution
If no action is taken from your end (opt-in), the maintenance operation will be executed by our team at some point after the deadline. This option requires no intervention from the your end, but may result in unexpected downtime if not prepared for.
Option 2: You can opt-in for scheduled maintenance
We recommend you to opt-in to the maintenance operation before the deadline. By doing so, you can ensure that you’re prepared for any downtime on you end, as well as allow the operation to run at a time that makes the most sense for your business operations.
How to opt-in for Maintenance Operation?
Opting in for a scheduled maintenance operation allows you to choose a convenient time for the maintenance to take place, minimizing any potential disruption to your business operations. Options you have to opt-in is via the Console or via the GDB Public API.
Via the Console
Please log in to the Console > go to affected database view > Operations tab. Next, scroll down to the Pending Maintenance Operations section. This section is designed to provide a comprehensive overview of upcoming maintenance operations related to your databases. Here you will see all relevant details such as the description of maintenance, operation name, and the deadline. Finally, simply click the Opt-in now button on the right hand side and the operation will start.
Via the GDB Public API
If you prefer using the GDB public API, you can make the necessary API call to opt-in for the maintenance and start the operation. This option is particularly useful for those who manage their databases programmatically.
Maintenance Operation process
Operation start
After you opt-in the operation will start. This ensures that the maintenance is carried out when it is most convenient for you, minimizing any potential disruptions to your operations. If no action is taken from your end (opt-in), the maintenance operation will be executed by our team at some point after the deadline. This option requires no intervention from the your end, but may result in unexpected downtime if not prepared for.
How to follow the progress?
You will be able to follow the maintenance operation as any other operations in the Running Operation section. Navigate to the Operations tab of the database management dashboard you can see the running operations and finished operations. The Running Operations view refreshes itself automatically every 30s. You can also force a refresh by clicking on the Refresh button. For more details around this view, please check out detailed article.
Post operation info
As part of our commitment to transparency and detailed record-keeping, an operation entry will be automatically created in the Activity log. This log entry will document the entire opt-in process and the details of the maintenance operation. This activity log ensures that you have a clear and complete record of all maintenance operations, providing peace of mind and easy reference for future audits or reviews.